Shipping Policy

A legal disclaimer

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping

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International Shipping Policy

We currently do not ship outside the continental US.

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Order Amount                Standard Ground Shipping               Express Delivery
                                                   (3-5 business days)                       (1-3 business days)
$0.00 - $31.00                                      $7.25                                                   $21.15                 
$31.00 - $76.00                                    $9.99                                                   $37.37                                $76.00 - $99.99                                   $11.36                                                  $51.48

$100 or more.                                       FREE                                                   $75.37  
 

Shipment to P.O. boxes or APO/FPO addresses

Orders shipping to APO/FPO/DPO, Alaska, Puerto Rico, Hawaii and P.O. Box addresses may take 3-7 business days.

Standard shipping must also be used for orders shipped to U.S. territories, Alaska, Hawaii or APO/FPO/DPO and P.O. Box addresses.

Overnight delivery is only available for orders with delivery addresses within the continental United States.

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*Automatic free shipping valid for orders of $100 USD or more for Standard Ground Shipping.  Standard carrier rates apply to all other orders.

**Shipping costs determined by size and weight of package.

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Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Honu Engraving will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

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Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

1. Call (850) 718-6076

2. Or alert us at Information@honuengraving.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

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Shipments Received Damaged

If your item arrives damaged, we ask that you take photographs, save all packaging materials and damage good before filing a claim.  Contact us within 24 hours of receipt so that we can arrange for a replacement. To report any shipping damage, please reach out to information@honuengraving.com.  Thank you for your understanding.